Frequently Asked Questions
The only way to know for sure is to come in for a session with us. Most people have a good sense of whether someone is the right fit for them or not within the first session or two.
Most sessions are conducted in-person at the office; however, we do offer online counseling through a secure, easy-to-use telehealth platform.
Yes we do. All of our counselors are trained to help you no matter what traumatic event or events you have endured.
Availability varies depending on which counselor you are wanting to see. Some may get you in within a week while others are booked out several weeks and their availability is limited.
Many people can feel nervous before their first appointment. Counseling is a shared journey; a shared process. While we will be traveling together, ultimately your life is your own journey and you will make your own decisions. You can expect to be treated with respect and dignity while working together on whatever topic you bring to session.
The initial session is an opportunity for you to share your story and talk about what you would like to change. Another important aspect of the first session is to determine if you are a good fit with the counselor you are seeing. Counseling is about you, not the counselor, so we want you to be completely comfortable with the counselor you are seeing. You will begin to figure out some goals and we will begin to figure out how we can help you get there.
Most sessions last 45-60 minutes.
Frequency of appointments depends on the individual and the counselor they are seeing. Depending on the symptoms of the individual and the availability of the counselor, an adequate frequency can easily be established that meets your needs.
Many different insurance options are accepted for counseling. Go to our Rates and Insurance page to learn more.
Yes. All client-counselor conversations are private and confidential. It is also confidential information that a person is meeting with a counselor. Only in rare exceptions when the safety of a client or other is at risk can disclosure of confidential client-counselor information take place. Your counselor will go over these rare exceptions with you in session.
We are located at 1904 East Chicago Road in Sturgis, MI. We are the second building on the left as you are leaving Sturgis going east on US-12 just past Franks Ave.